Shipping Policy

Grill HQ London provides delivery of BBQ equipment and accessories throughout the United Kingdom. Delivery times vary depending on product availability, order size, and delivery location. Estimated delivery timeframes are provided at checkout and in order confirmations but are not guaranteed.

Orders are processed once payment has been successfully received. Large or heavy BBQ equipment may require scheduled delivery or specialist handling. Customers are responsible for ensuring delivery access is suitable for the size and weight of the ordered products.

Risk in goods passes to the customer upon delivery. Customers should inspect items upon arrival and report any damage or discrepancies as soon as reasonably possible. Delivery charges, where applicable, are displayed at checkout prior to purchase.